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w3a537(R)

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Colorado Springs CO USA,
12.07.2014, 07:39
 

So frustrating, Microsoft (Developers)

So frustrating, Microsoft.

I had a technical question about Windows 81. So I called MS.

Two calls and 110 minutes. 65 minutes on hold. Cut off once.

19 different people. Same guy 3 times. Transferred 18 times.

We aren't trained for this, I heard a lot.

One lady proposed this hypothetical: Your PC has a Seagate
hard disk. Windows is loaded on it. MS is not responsible
for Seagate hardware, Thus MS isn't responsible for helping
with your question.

Using this logic, MS might not be responsible to anyone for
for any type of support for anything ever. Another tidbit:

No this is not a wireless hard disk. That came up.

In the end I received the answer "maybe" to my question.

W3.

glennmcc(R)

Homepage E-mail

North Jackson, Ohio (USA),
13.07.2014, 00:29

@ w3a537
 

So frustrating, Microsoft

> So frustrating, Microsoft.
>
> I had a technical question about Windows 81. So I called MS.
>
> Two calls and 110 minutes. 65 minutes on hold. Cut off once.
>
> 19 different people. Same guy 3 times. Transferred 18 times.
>
> We aren't trained for this, I heard a lot.
>
> One lady proposed this hypothetical: Your PC has a Seagate
> hard disk. Windows is loaded on it. MS is not responsible
> for Seagate hardware, Thus MS isn't responsible for helping
> with your question.
>
> Using this logic, MS might not be responsible to anyone for
> for any type of support for anything ever. Another tidbit:
>
> No this is not a wireless hard disk. That came up.
>
> In the end I received the answer "maybe" to my question.
>
> W3.


Q1) All of the above relates to DOS in what way ??? ;-)

Q2) You were _not_ actually surprized to get
that type of "help" from MS... were you ??? ;-)

---
--
http://glennmcc.org/

DOS386(R)

13.07.2014, 12:30

@ w3a537
 

So frustrating, Microsoft

> I had a technical question about Windows 81

I have already (pirated) Windows 95 :-)

> So I called MS

How can a DOSser call MS ???

> Two calls and 110 minutes. 65 minutes on hold. Cut off once.
> 19 different people. Same guy 3 times. Transferred 18 times.
> So frustrating, Microsoft.

Drop support for them, problem solved :-)

---
This is a LOGITECH mouse driver, but some software expect here
the following string:*** This is Copyright 1983 Microsoft ***

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