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Norton Utilities 5.01 Error Messages (Users)

posted by CluelessInSeattl, Seattle, USA, 13.08.2012, 19:30

> I don't see the urgency as all of that data is deleted anyways,
> hence presumably not very important. (But I could be wrong ....)
Hi again, Rugxulo!

Yes! You're right. This "unerase" problem isn't all that urgent. My health only lets me spend about an hour a day on this project of trying to get my old DOS system up and running the way it used to run a decade or more ago. So I can't afford to be in a hurry. I have to be content to just take it a day at a time. Or, actually, just an hour at a time. I keep one of those old fashioned wind-up kitchen timers next to my bed and set it for an hour each morning after breakfast. Then I work uninterrupted until the bell rings. By that time I'm pretty exhausted and so put the project aside until the next day.

The first phase of my project is to try to get all the software I used to use installed and functioning again. I think I may have mentioned in my introductory message that I used to use a lot of complicated batch files, some of which called different components of that old version of Norton Utilities. So, as a starting point, I'd like to try to find a way to get the Norton Utilities to run on my new(er) laptop.

I discovered the problem with the Norton Utilities by accident when I stumbled on an empty directory in one of my old DOS back-up diskettes, and wondered what might have once been in that directory. So, out of idle curiosity, I ran Norton Unerase and got that first error:

"Error reading directory."

And then subsequent errors when I also tried to run Calibrate:

"There are no hard disks available to test."

... then Norton Disk Doctor:

Drive C: can't be used
NDD will not work with drives having more than 8K bytes per sector or 16K bytes per cluster

So, what I'm after right now is not just a way to unerase a file, but rather a way to get Norton Utilities for DOS to run on this hand-me-down Toshiba Satellite 2545XCDT laptop.

I'm wondering if a clue to solving the problem might be found in that last error message above; the one about "bytes per sector" and "bytes per cluster". Could it be that I need to reformat the HD with different cluster sizes or something like that?

---
Will in Seattle
a.k.a. "Clueless"
Running MS-DOS 6.21

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