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QBASIC / QuickBASIC (Users)

posted by RayeR Homepage, CZ, 30.07.2013, 19:05

> A True Satire About
> Why Commercial Support Doesn't Cut It For Me (circa 1999)
> by Walt Stoneburner
LOL, he should first search through his backups (not having a mess) and then search through warez sites and save that 3 weeks :)

Anyway this story fits my view to big companies and their 'tech'help. I have some experiences with HP, Asus, Gigabyte, WD, nVidia and it seems to me they hired the same groups of stupid monkeys doing the support. They can suggest to restart or ask if it's plugged properly and thats all, any complex problem is stopped by this company defense wall and I never had a luck to talk like engineer to engineer... Smaller companies react much better.

Our company have also a 'bright' experience with Micro$oft when we asked them to sign a customized INF file for USB serial driver (the driver itself is part of MS Windows, we needed just INF with own VID, PID that we got assigned by ST). Signing is needed for smooth install on Win8 and Win64. Luckily I'm not personally involved in this project but my coleague spent many hours trying to sign the file and mailing with MS techsup (it started I guess before 3-4 months or so...). Also we spent some hundred $ for certificates and have now certified PC with installed all needed SW (gigabytes of anoying useles crap :) but there's still no progress. Even we had a visit of some people from M$ (France, if I remember) but they was from different division and didn't know details about it but they said it shouldn't be problem. But after that buzz a silence goes on again...

---
DOS gives me freedom to unlimited HW access.

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